Privacy Policy

Last updated: October 11, 2022

1. Overview

This is the Privacy Policy of El ( “El Shasha”). El Shasha provides an online platform (the “El Shasha OTT Service” or “our service”) that allows users to watch live TV and Video on Demand Content.

Consumers: In order to access any of our services, a consumer (“you”) must create an account on the site. By creating an account, you agree to provide certain personal information to El Shasha.

Acceptance: By using our service, you agree to the collection, use, and disclosure of your information as set forth in this Privacy Policy. We may modify this Privacy Policy from time to time. Your continued use of our services constitutes your agreement to any updated Privacy Policy on a prospective basis.

2. Account Security

We use security measures to protect the loss, misuse, and unauthorized alteration of the information under our control. Please be advised, however, that we cannot guarantee that our security measures will prevent disruptions or unauthorized access from occurring.

You are solely responsible for (a) maintaining the security of your account(s) and (b) all activity that occurs under your account(s). You must notify us immediately if you suspect any unauthorized access to or use of your account(s). If you forget your account login information, you may request that we send it to the email address associated with your account(s).

3. Information We Collect

Consumer Information: El Shasha and individual Producers may jointly collect information from and about you, such as:

Payment Information: If you make a purchase or sign up for a free trial through the El Shasha OTT Service, you must provide valid payment card information. This information is collected directly by our payment vendors and is not received or stored by El Shasha.

Information Collected Automatically: El Shasha collects information about your use of our websites and applications. This may include your activities, your IP address, location information, your browser type, your Internet service provider (ISP), referring/exit pages, your operating system or device type, date/time stamps, and related metadata.

Comments: You may choose to post a comment or participate in a forum, where available. This information will be available to the public. You may also choose to provide other information about yourself in connection with surveys, contests, special offers, customer support inquiries, and other communications with us.

4. Tracking Technologies and Third Party Data Collection

Tracking Technologies: We may use standard tracking technologies such as pixels and cookies to track user activity on our service.

Analytics and Advertising: We use third-party analytics services to collect data about usage of our services. We may allow third-party advertising companies (including advertising agencies, networks, and delivery vendors) to collect data regarding advertisements that they may place on our websites. Third-party analytics providers and advertising companies may use cookies to track your activities.

5. How we use your information

El Shasha may use the information collected about you to:

6. Disclosures to Third Parties

El Shasha may disclose information about you as follows:

Authorized Service Providers: We may disclose your information to service providers involved in operating the El Shasha OTT Service. This includes payment providers, email service providers, content delivery networks, cloud storage providers, analytics companies, and professionals such as accountants and lawyers.

Legal Situations: We may disclose your information when we believe in good faith that (i) disclosure is required by a search warrant, subpoena (whether criminal or civil), civil investigative demand, court order, or a request for cooperation from a law enforcement or other government agency; (ii) disclosure is appropriate and necessary to report a suspected crime (including any case of suspected child exploitation) or prevent physical harm to an individual or property; (iii) disclosure is appropriate and necessary to enforce our rights; and (iv) disclosure is required by law. Nothing in this Privacy Policy shall be deemed to create any third-party right, and we reserve the right to object to any third-party requests for information in appropriate circumstances.

Affiliates and Corporate Transactions: We may disclose your information to our parent companies in connection with operating our business. In the event El Shasha or its parent companies are involved in a business transition that involves the sale, merger, or divestment of El Shasha or its parent companies, we may disclose any information about you to the acquiring entities. The transferred information will remain subject to the provisions of this Privacy Policy, as updated.

To the Public: We may publicly disclose aggregated user statistics and other information, which is not considered personal information.

7. Emails

When you create an account, you may receive certain emails:

Transaction emails: When you first create an account, we may send you a welcome email that provides information about your subscription and your account. If you make a purchase, we may send you an email confirming your purchase. We may also, from time to time, send you other emails concerning your account status. You may not opt out of receiving transactional emails.

8. Your Privacy Rights

You may change your account information or close your account(s) at any time by logging into your account and selecting account settings. If you close an account, you may lose access to video programming that you have purchased. We may preserve your account information (i) for a period of time in case of accidental deletion or in case you change your mind; and (ii) where we believe in good faith that preservation is required by law or necessary to enforce our rights.

EEA Users:

Users from the EEA have the right to: opt out of cookies (see our Cookie Policy); access, correct, delete, restrict or object to our use of their personal data; be forgotten; and data portability. For the most part, we enable exercise of these rights directly through the El Shasha OTT Service.

If you require assistance or have a specific request that is not presently covered by our product features, please contact us. We may require additional information from you to fulfil your requests. We will afford UK-based users with all rights available to EU users, regardless of the UK’s EU member status.

9. Children's Privacy

El Shasha does not knowingly collect any personal information from individuals under the age of 16. If you are a parent or legal guardian who has discovered that your child has provided personal information through the El Shasha OTT Service without your consent, you can ask us to remove such unauthorized information by contacting us.

10. Third Party Services

We may provide links to third-party websites and applications. We have no control over such services and therefore refer you to their privacy policies for information on their respective privacy practices.

11. Dispute Resolution

We are committed to working with you to obtain a fair resolution of any complaint. We encourage you to begin by contacting our us. We endeavor to respond to requests promptly.

12. Contact us

If you have any questions or concerns about this Privacy Policy, please contact us at:

email us